Features and services
AHoP combines the smartest off-the-shelf solutions on the market with our own innovations – the result is an easy-to-use and hassle-free whole. Our automation and services take care of the essential everyday tasks of your hotel for you, allowing you to focus on what really matters.
Free up time, streamline operations and significantly reduce manual work with AHoP.
Discover the automagic way to run hotels
PMS
AHoP has leading PMS providers as partners to give you best-in-class PMS experience.
PMS is the backbone of reservation and capacity management.
AHoP provides an easy-to-use PMS with reservation management, capacity management and pricing functionality.
Accounting data and audit trails are available easily. You get an easy-to-read monthly sales report and summary.
Handling payments from multiple sources is considered, of course. Payments are integrated into reservations.
AHoP Flow
AHoP Flow enables building business logic on top of existing systems, with a particular focus on automating hotel operations. The system is suitable for both modern and traditional hotels that want to leverage business logic capabilities.
AHoP Flow includes features such as room allocation based on priority, cleaning schedules, and other operational management tasks. In addition, you can manage payment automation smoothly with AHoP Flow
Customer service
AHoP’s customer service team consists of reception experts with deep industry knowledge. Our processes are designed to focus specifically on reception and efficient automation of operations to provide the best support for your business.
We offer a knowledgeable and comprehensive customer service team for both email customer service and 24/7 telephone customer service.
OTA channels
AHoP ensures the smooth distribution of your hotel information to all major OTA channels, such as Booking.com and Expedia. The system automatically ensures that room and price information is always up-to-date on all platforms. This saves you time and avoids manual updates.
Automated data transfer also reduces the risk of double bookings and helps optimize your hotel’s visibility across channels. With AHoP, you can easily manage reservations from one place, making your hotel’s everyday life smoother and more efficient.
Booking module
AHoP provides an easy-to-use booking module for your hotel website, allowing your customers to make reservations easily. The module is designed to be user- and mobile-friendly and easily customizable to your visual identity.
The booking module is seamlessly integrated with AHoP systems, enabling real-time automated booking management.
Operations Manager
Operations manager is your trusted business partner.
Operations Manager looks after your day-to-day operations. Operations Manager hosts regular monthly meetings to discuss current topics.
Operations Managers have the entire AHoP knowledge base at their disposal. This knowledge is put in use for your benefit. You get suggestions for improving your business from various aspects, including pricing, allocations and daily operations.
AHoP app
This content will be hidden until AHoP App is launched.
AHoP app features here.
Customer communication
The AHoP system handles guest communications throughout the entire customer journey, from booking confirmations to thank-you messages after check-out. Each message is customizable, ensuring that communications are always in line with your hotel’s brand.
Automated messages and announcements keep your guests informed. With AHoP, communication is not only smooth, but also efficient, automated, and relationship-building.
PMS integration with locking systems
AHoP seamlessly integrates your PMS with your locking systems, making room management fast and easy. Booking information is automatically transferred to your locking systems, allowing key codes or cards to be generated in real time without manual intervention.
This automation reduces the workload at the front desk and improves your guests’ experience. With AHoP, guests can access their rooms easily and securely, ensuring a smooth and modern guest experience.
Direct sales service
AHoP’s direct sales service helps you increase your hotel’s direct bookings and improve profitability. The service enables you to make reservations directly through your hotel’s website easily and efficiently.
Our direct sales service includes a user-friendly booking module, dynamic pricing support and customizable campaign tools. These allow you to optimize prices, offer special benefits and create attractive offers that engage customers directly with your hotel.
Cleaning, linen and security
AHoP offers cleaning, linen and security services. The services are implemented in cooperation with the best service providers in the industry.
When cleaning, linen changes and security are handled systematically with AHoP, you save time and resources. This not only means a smoother everyday life for your hotel.
Access control
AHoP has leading access management providers as partners to provide you modern access management solutions.
Access is one of the key elements in automated hospitality
operations. We have deep experience with access management and automated
hotel operations.
